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FAQs

Here are some frequently asked questions.

What forms of payment do you accept?

We accept all major credit cards and PayPal.

How long will it take for my order to arrive?

Answer: Shipping times vary depending on the item and the shipping option you choose. Most orders arrive within 3-7 business days.

How can I contact customer service?

You can contact our customer service team through email, contact form and phone. Our contact information can be found on our website’s contact page.

What happens if my order arrives damaged or defective?

If your order arrives damaged or defective, please contact our customer service team as soon as possible to arrange for a return or exchange.

What is your return policy?

 Our return policy varies depending on the item and the reason for the return. Please refer to our return policy page for more information.

How can I track my order?

You will receive a tracking number via email once your order has shipped. You can use this number to track your order on our website or on the carrier’s website.

Can I cancel my order?

If your order has not yet shipped, you may be able to cancel it. Please contact our customer service team as soon as possible to inquire about cancelling your order.

Didn’t find your answer?

Our heroic support team can help you.